All our customer's testimonials

Check out what our customers are saying about the service they received.

Gavin R

January 2022

Michael explains technical issues so well I always learn something from his visits.

Charlie H

December 2021

What a great team to deal with well-recommended Thanks very much Guys

Julie B

December 2021

As always, Michael goes above and beyond my expectations to get my computer running smoothly. Unfortunately this time there is a glitch with Microsoft Outlook Express, but apparently the issue is with the Actrix server, and I am still waiting for this to be remedied.

Vicki C

December 2021

I cannot recommend you highly enough! Best Computer support person in town, five star service, nothing too much trouble and won't try to sell you anything you don't need. My go-to person for all IT stuff. Thanks Michael!

Simon S

December 2021

Michael was a good communicator - easily understood, advised when he would arrive and was a little ahead of agreed times but did let us know he was running early. Fixed computer earlier this week and computer running as it should since

Gail T

December 2021

I am a returning customer and highly recommend this company.

Bill C

December 2021

Polite courteous, joyful , happy, honest ,integrity ,empathy, professional, helpful and all delivered on time

Anne N

December 2021

Michael responded quickly to a call from owner (Malcolm King). Visited twice (once to collect PC, 3 days later to set up new PC). On time, quick to set up the new PC. Asked for list of apps/software used often. As he left he coached us to use the new setup as often as possible and record anything not working as expected, then, after a week or so, to email that list to Michael

Ross G

November 2021

Prompt professional service that solved the problem I was facing. All explained in a way that I understood. The most important outcome was that I was able to quickly get on with my work (which involves substantial vital use of my device) with confidence and trust that my device was working securely and efficiently. Great communications and support afterwards.

billcornelius@xtra.co.nz

November 2021

Our ever reliable go to man

Lisa M

November 2021

Thank you for always providing a fabulous, efficient, knowledgeable and friendly service.

Diana H

November 2021

Excellent and friendly service

Noeline M

November 2021

Always given helpful and good advice on my computer. I trust Michael with keeping this old machine going and his ability to sort out my problems. Thanks

Matt W

November 2021

Mike was pleasant and courteous. He explained exactly what happened to my computer in easy to understand terms. Thanks 👍

Andrew L

November 2021

No, we have always been very happy with PC Support. Plus, they understand us and despite our lack of PC knowledge they always accommodate for that in a friendly helpful way.

kenneth s

November 2021

I'm 79 years old and do not drive a motor vehicle. Michael did me an enormous favour in personally sourcing a new, modern Canon printer for me (my old Brother DCP-150C model) was 12 years old and beyond repair). Michael installed it for me, connecting it to my internet and laptop - something I'm incapable of doing as I lack the necessary skills - I now have a printer that is working perfectly without having to suffer any frustration and annoyance in the process.

Kenneth S

November 2021

I've always received 5 star treatment from your Company's representative in whom I've developed the utmost confidence and trust over several years. I cannot speak highly enough of him.

Elizabeth W

October 2021

Excellent friendly service. Answered all my questions and optimised the performance of my computer and its programmes Would definitely recommend

Gail F

October 2021

THAT'S why I keep coming back...better to talk to a real cool person than spend twice as long trying to figure it out for yourself and not always getting the resuts you need,....

Deb C

October 2021

It is so helpful having someone come and explain what’s going on with my laptop. They explain it in language I understand and this builds trust and confidence. In buying the voucher I feel confident knowing it’s a set price and I find it affordable

Norma H

October 2021

Michael is absolutely wonderful. Whenever I have computer issues he is there extremely promptly and solves all my problems easily and quickly. He is a computer wizard.

Ali W

October 2021

Michael is always helpful, friendly and explains everything really well.

Gail F

October 2021

Really impressed...patient and tolerant ...I feel I can always ask for help...Thank you

Maggie R

October 2021

Prompt service as I have experienced before that's why I came back to this company and specifically Michael

Joan B

October 2021

Hard to believe in this day and age that a service can be 100% perfect. Thank you Michael. You have a grand business. Highly recommend.....

Win P

September 2021

As always, sorted the issue quickly. Excellent service, thank you Michael.

Don &

September 2021

Explained in language that we could understand, very helpful.

Candy G

September 2021

Good service, felt comfortable with the rep in my home and all problems resolved within the hour. Much easier for me - no frustration on my part. Will definitely use them again.

Chris K

September 2021

Mike was brilliant very prompt, fantastic customer service and very helpful. Thank you

Colin M

September 2021

Excellent service very knowledgable. Accommodated us when we needed the appointment to be a little earlier than arranged much appreciated. I would not hesitate to have them back. Really appreciated the cheerful manner of Michael the owner/ technician

Norm W

July 2021

Beverly R

July 2021

I have always been completely satisfied with the service I have received.

Alan S

July 2021

Very good service

Neke S

July 2021

Very fast, efficient and friendly service. We all know that when ones computer has issues that it becomes very stressful. I had contacted the team at PC Support late Thursday afternoon with the issue to which they responded to very quickly; computer whipped away on the Friday morning. They worked on the issue over the weekend and it was back in my office Monday morning. Well done Team!! Thank you. :-)

William C

July 2021

As always prompt service done with a smile. We are not to computer literate so when things go wrong we need help Mike is that help he gets us up and running again and never makes us feel bad about our own lack of knowledge . We forget most of what he tells us, but we never feel bad when we have to readdress the same problem if it pops up again. Good empathy with us old Gold Card holders.

Julie B

July 2021

Always prompt and efficient service from PC Support, and being able to connect remotely for some fixes is so convenient.

Pamela H

June 2021

Very friendly, easy to talk to and not feel stupid! Explanations clear.

Rosemary B

June 2021

I urgently needed to find someone to get my scanner working and so I googled searched and clicked on PC Support. Their website and online booking system were so easy to use! Michael arrived exactly as scheduled and was superb - solving the issues I was having plus helping sort some other laptop issues while clearly explaining what he was doing and how to use the scanner etc moving forward. From now they will be my go to IT support and I have already recommended them to others. Thank you again Michael!

Neville L

June 2021

Prompt & efficient service. No hesitation to recall if needed

John B

June 2021

What state my system was at was well explained and solutions are given.

Julie B

June 2021

These guys are the best! They are easy to contact and always respond in a timely manner, and I love the fact that I get the same technician each time my computer needs servicing.

William C

May 2021

We greatly value the prompt service delivered in a thoroughly professional manner

Kay Y

May 2021

great service ,on time and very informative.

Fiona S

May 2021

Great that Michael was able to come so quickly and help us. Also very pleased that he was able to help Nick over the phone about which Hard Drive he would recommend, Thank You

James C

May 2021

A good service and fast

Christopher S

May 2021

All the new router set-up and resetting multiple devices was done smoothly and efficiently.

Evelyn L

May 2021

Excellent service! Highly recommended to friends and love ones. Thank you Michael, keep up the good work.

Tom D

April 2021

Very helpful and friendly.

Beverly R

April 2021

Very helpful overall.

Alan O

April 2021

Always so easy to deal with

Gillian C

April 2021

I very much appreciated how quickly Michael responded to my phone call and how my problem was solved so efficiently. Thank you.

Sandra A

March 2021

All good thanks

Canterbury F

March 2021

Set up our computer when we had trouble doing so. Good service.

Garron D

March 2021

OK

Norm W

March 2021

Christopher S

March 2021

Knowledgeable and efficient!

Grant T

March 2021

A reliable on time in home service that provides quick peace of mind satisfaction.

Marie R

March 2021

Thanks Michael for your assistance. You answered my list of questions without all the IT jargon, understood and addressed my concerns and offered very helpful advice on how to solve future computer issues.. Definitely highly recommend. Top Service!

Robin M

March 2021

A relaxed visit by Mike. He is confident in what he is doing and this makes me confident that all is well with my PC.

sheryl b

January 2021

I would highly recommend PC Support. My technician was an expert, quickly clearing out viruses and apps I didnt need. He was really friendly and explained things in a way that I could understand.

Win P

January 2021

So appreciate the absolutely excellent service and support Michael. Thank you.

Lynda C

January 2021

I wouldn't get anyone else to sort my tech stuff, Michael was awesome.👍

Win P

January 2021

Outstanding service as always.

Deb C

January 2021

It is so helpful having someone come and explain what’s going on with my laptop. They explain it in language I understand and this builds trust and confidence. In buying the voucher I feel confident knowing it’s a set price and I find it affordable

Alan O

December 2020

Absolutely wonderful service and easy to understand flow of info and instructions. Was attracted to PC Support by their advertising and pricing.

Jan M

December 2020

Very happy. Thanks.

George H

December 2020

Michael was very polite and friendly. He arrived on time and was extremely efficient. I was extremely satisfied with the service he provided.

Catherine

December 2020

Michael makes it a very easy smooth process when you have issues. He explains it in basic terms for those of us that are challenged. Being a little old school I was nervous to find someone I felt I could trust which I have and that's has kept me loyal to them for years now. Highly recommend this company as reliable, trustworthy and value for your dollar.

John Y

December 2020

Top bloke, top quality job, best price in town, I'll buy that man a beer !

Brenda

December 2020

The IT support was excellent. I needed support with an urgent problem and PC support responded immediately. While it took some time to resolve the issue I was kept well informed about the progress. I also like the fact that PC Support are available 24/7 if needed. Five star knowledge and Service.

Ron j

December 2020

Hi, have been a customer of pc support for a while now and highly recommend there service. have always dealt with Mike and i have been very happy with his service, thank you.

William C

December 2020

We have used Mike for several years and have always found him very professional We are a couple of old pensioners and every so often we get ourselves in a tangle and Mike untangles us without making us feel stupid about our own lack of knowledge. Easy to understand explanations as he said this is my job,I have to be good at it, just as I were a brain surgeon so Mike is a computer technician..Hes good at what he does after several failures I got other work,

John Y

November 2020

Top bloke, top job, top rates . . . . I'll buy that man a beer.

Ardas T

November 2020

Always good to see you Mike, and thank you for the amazing service. Warmest greetings, Ardas

John Y

November 2020

Top bloke, top job, top rates . . . . I'll buy that man a beer.

Julie B

November 2020

Excellent service. Michael can always fix any issues I have with the click of a button! Thank you for being so quick to respond to my questions.

Jean F

November 2020

Michael is always very efficient, helpful and friendly. I trust him completely to take care of my pc.

Tony F

October 2020

Michael was friendly and knowledgeable. Explained clearly and dealt with queries efficiently.

Coralea R

October 2020

My experience with Michael has been very positive....he acknowledges without judgement the simple knowledge I have and explains clearly options and then the How to navigate situations....always polite and open to answer any questions I may have had...thankyou. Nice to have someone I can call upon when I get stuck now...

Philip K

October 2020

Top service as always...

Sarah M

October 2020

Michael is great to deal with. So helpful and always responsive.

Cheryl B

September 2020

Michael always gives great support especially to a few old computer fossils!

Ben R

September 2020

Thanks Michael, efficient service and a good explanation on what was the problem.

Nga T

September 2020

Our technician is a kind and humble young man. We value his service very much, especially our age group, sometimes we elderly people are hard to understand but this young man has great patience and easy to understand, we are very grateful. I think your company is doing a good job, continue doing the good work that you are doing already especially the elderly. Best of luck with the business.

Fern W

September 2020

Kia ora 😊 Excellent service. I highly recommend PC Support. From the first contact to the last when Michael dropped my laptop back to me, their service was brilliant . Friendly, helpful, clear communications and very convenient. Thank you

Annette g

August 2020

Over the years I have called upon this company to help me , do t know what I would of done without them. they are Always very helpful and explains it so clear for me to understand Annette

Annette g

August 2020

Over the years I have called upon this company to help me , do t know what I would of done without them. they are Always very helpful and explains it so clear for me to understand Annette

Di B

August 2020

Thank you Micheal for your prompt assistance to my problem...You were respectful , patient and not for one moment did you make me feel inadequate...I value your service and will have no hesitation in contacting you again when required.......

Heather S

August 2020

Mike kept in touch about his arrival. He explained what the problem was and dealt with with it quickly.

Beverly A

August 2020

I am always extremely happy with the service.

Loren T

August 2020

Great service and excellent advice provided.

Win P

July 2020

Michael is always extremely helpful. Would absolutely recommend without any hesitation at all. Service is superb., Thank you Michael and pcsupport.

Rob H

July 2020

From initial setting up of our new computer to support and maintenance, Michael is always friendly and helpful. Top service.

Bernard S

July 2020

Michael was very prompt and efficient and good technical advice.

Richard H

July 2020

Great service as always.

Gillian C

July 2020

I particularly valued the fact that help was available within a day or so and the offers of follow up help if required.

Ardas T

July 2020

As always, Mike delivered outstanding service, and answered any questions I had in a way that I could understand.

Grant R

July 2020

Process clearly defined and carried out professionally. Thank you Michael.

Adrienne C

June 2020

Thanks Michael. I'm thrilled with the work you have done on my laptop.

Cheryl B

June 2020

Great work. the computer is brilliant now. Thank you so much