PC Support

Christchurch LTD

YOUR Technology Troubleshooters

0800 10 26 46

help@pcsupport.co.nz

Open 7 Days a Week, 365 Days a Year!

About Us

why choose us?

What makes us stand out from the crowd?

PRICE

50% cheaper than some of our competitors. We have one of the most affordable rates.

response times

We can be onsite in hours, you don't have to wait days, or weeks.

genuine customer service

While a lot of people simply say this, we can prove it. Check out our testimonials.

Experience

The majority of our technicians have over 20+ years each working in the industry.

PC Support Christchurch is an onsite full-service computer support business. Operating in Canterbury since 2010, we are proudly 100% Kiwi owned and operated! Our highly trained, friendly technicians come to you.

Customer service is our primary focus, and this is evident in our customer's reviews. From the first visit, your technician will be the same friendly person every time. We don't confuse you with unnecessary terminology; we speak plain English in easy-to-understand terms.

All of our technicians are Microsoft Certified; you're dealing with industry qualified professionals - not that "friend of a friend who knows about IT". Our technicians are not 'green', inexperienced university graduates with little industry experience and even less customer experience. The majority of our technicians have 20+ years each of industry experience.

With some of the most affordable prices in the industry, 50% less them some of our competitors, in some cases. You won't pay an arm and a leg for exceptional IT support services. While price isn't everything, for some, it is a large part.

We can be onsite within hours, not days! We pride ourselves on our rapid response time and quick job turnaround. In business, a crashed computer can literally be costing you thousands of dollars per hour. Is your home computer down, do you think the kids can wait three to five days for a repair?

OUR SERVICES

Our mobile technicians can support you with a wide range of services.
We're open 7 Days, 365 Days of the year!

MOBILE TECHNICIANS

FREE travel within Christchurch! That's right, no call out fee, just our standard hourly rate. If you're outside of Christchurch, we'll still come to you for a small travel charge. The average travel charge is around $35.

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COMPUTER REPAIRS

There are few things more frustrating than when your computer won't turn on. Maybe you dropped your laptop and broke the screen? Or, that 'magic' blue smoke escaped and things are no longer working.

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VIRUS REMOVALS

We are virus removal specialists! Our technicians remove countless viruses daily. Has your homepage changed? Internet browser not working properly? Are you suddenly receiving lots of popups?

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UPGRADES

Computer running slowly, applications taking longer to open than you'd like? In most cases, we can upgrade your computer, so it performs better than it did when it was new.

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YOUR SECURITY

We see an ever-increasing number of compromised computers. Not only from scammers but hackers also. Don't risk some internet stranger gaining access to your computer & your digital life.

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WIRELESS / WIFI

If you have inadequate WiFi coverage, or maybe none at all in your sleep-out, we have multiple options to extend WiFi coverage to all corners of your home.

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REMOTE SUPPORT

Remote support is available to all of our customers. Need something fixed now and can't wait for a technician to visit? Maybe it's a small problem, and you don't need a full 1-hour visit.

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NO MAC SUPPORT

Sorry, we don't support Mac. We only support Windows. For Mac support, ask Google.

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OUR Prices

We have some of the most affordable prices in the industry.
In some cases 50% below our competition.

home / Domestic

$75

Per hour includes GST
Onsite charge minimum 1 hour
After 1 hour, we charge per 15 minutes
Monday - Friday 8 am - 6 pm
Free travel within Christchurch

AFTER HOURS

$95 per hour (minimum 2 hours)
Monday to Friday 6 pm to 8 am
Saturday to Sunday all day

remote support

Per 15 minutes of the hourly rate, rounded up

travel outside christchurch

Based on travel time
Average travel charge is around $35

business

$110

Per hour includes GST
Onsite charge minimum 1 hour
After 1 hour, we charge per 15 minutes
Monday - Friday 8 am - 6 pm
Free travel within Christchurch

AFTER HOURS

$145 per hour (minimum 2 hours)
Monday to Friday 6 pm to 8 am
Saturday to Sunday all day

remote support

Per 15 minutes of the hourly rate, rounded up

travel outside christchurch

Based on travel time
Average travel charge is around $45

Contact Us

Email or contact form, however you reach out we'll get back to you.

Find Us

We are often out of the office, providing exceptional support to our customers.
If we can't answer the phone, please leave a message.

Phone

0800 10 26 46

Email

sales@pcsupport.co.nz

help@pcsupport.co.nz

accounts@pcsupport.co.nz

Opening Hours

Monday to Friday - When you need us

Saturday to Sunday - by appointment only

Public holidays - Yes! We're open but its by appointment only

send a message

Have you got questions? Fill in the form, and we'll get back to you as soon as possible. We try to answer all questions within a couple of hours, but we'll do our best to reply as quickly as we can.

Thank you! Your message has been sent.
One of our technicians will reply as soon as possible.
We try to reply within an hour, but we'll do our best.
Oops! Something went wrong while submitting the form.

bOOK A TECHNICIAN

Need help now? Choose a convenient date and time, and we'll be there.

TESTIMONIALS

Check out what our customers are saying about the service they received.

Lois R

September 2019

Very friendly, very efficient, very punctual. Good service all round.

Christopher S

September 2019

Very knowledgeable and effici

Neke S

September 2019

Reliable, honest and always enjoy our conversations while we are waiting for the computer to do its thing. I also love the fact the I can book an appt online. I certainly recommend PC Support

Julie W

September 2019

Always great service from Mike and team....thank you! Julie

John Y

September 2019

Top job, top service, top technician.

Pat A

September 2019

Great service and very prompt service to be here following day after phone call

Garet l

September 2019

I'm happy with the service! Friendly to chat with, good customer service, can easily relate to. I would recommend to friends! Very competitive price compared to most other PC services to come on site.

John B

August 2019

Since you left yesterday the Wi fi reception has been brilliant. Many thanks for this and we certainly will use your service again. Indeed I have mentioned your great work to friends of mine and at some stage I'm sure they will use your services.

See All Testimonials