PC Support

Christchurch LTD

YOUR Technology Troubleshooters

0800 10 26 46

help@pcsupport.co.nz

Open 7 Days a Week, 365 Days a Year!

Introductions - About Us

Over 50+ years combined expierence

PC Support Christchurch is an onsite full-service computer support business. Our highly trained, friendly technicians come to you.

Customer service is our primary focus, and this is evident in our customer's reviews. From the first visit, your technician will be the same friendly person every time. We don't confuse you with unnecessary terminology; we speak plain English in easy-to-understand terms.

All of our technicians are Microsoft Certified; you're dealing with industry qualified professionals - not that "friend of a friend who knows about IT". Our technicians are not 'green', inexperienced university graduates with little industry experience and even less customer experience. The majority of our technicians have 20+ years each of industry experience.

Operating in Canterbury since 2010, we are proudly 100% Kiwi owned and operated! 

How can we support you - OUR SERVICES

DON'T PANIC! We can fix THIS

OUR SERVICES

Our mobile technicians can support you with a wide range of services.
We're open 7 Days, 365 Days of the year!

Mobile Technicians

FREE travel within Christchurch!
That's right, no call out fee, just our standard hourly rate. If you're outside of Christchurch, we'll still come to you for a small travel charge. The average travel charge is around $35.

REMOTE SUPPORT

Remote support is available to all of our customers. Need something fixed now and can't wait for a technician to visit? Maybe it's a small problem, and you don't need a full 1-hour visit.

Virus RemovalS

We are virus removal specialists! Our technicians remove countless viruses daily. Has your homepage changed? Internet browser not working properly? Are you suddenly receiving lots of popups?

upgrades

Computer running slowly, applications taking longer to open than you'd like? In most cases, we can upgrade your computer, so it performs better than it did when it was new.

COMPUTER REPAIRS

There are few things more frustrating than when your computer won't turn on. Maybe you dropped your laptop and broke the screen? Or, that 'magic' blue smoke escaped and things are no longer working.

your SECURITY

We see an ever-increasing number of compromised computers. Not only from scammers but hackers also. Don't risk some internet stranger gaining access to your computer & your digital life.

Wireless / WiFi

If you have inadequate WiFi coverage, or maybe none at all in your sleep-out, we have multiple options to extend WiFi coverage to all corners of your home.

Remote Management (RMM)

Remote Management & Monitoring services are available to our business customers; our proactive monitoring will provide us with an advanced warning before a small issue becomes a more significant problem.

NO MAC support

Sorry, we don't support Mac. We only support Windows. For Mac support, ask Google.

how much will it cost- OUR prices

not an arm nor a leg

OUR Prices

We have some of the most affordable prices in the industry.
In some cases 50% below our competition.

home / Domestic

$75

Per hour includes GST
Onsite charge minimum 1 hour
After 1 hour, we charge per 15 minutes
Monday - Friday 8 am - 6 pm
Free travel within Christchurch

AFTER HOURS

$95 per hour (minimum 2 hours)
Monday to Friday 6 pm to 8 am
Saturday to Sunday all day

remote support

Per 15 minutes of the hourly rate, rounded up

travel outside christchurch

Based on travel time
Average travel charge is around $35

business

$95

Per hour plus GST
Onsite charge minimum 1 hour
After 1 hour, we charge per 15 minutes
Monday - Friday 8 am - 6 pm
Free travel within Christchurch

AFTER HOURS

$125 per hour (minimum 2 hours)
Monday to Friday 6 pm to 8 am
Saturday to Sunday all day

remote support

Per 15 minutes of the hourly rate, rounded up

travel outside christchurch

Based on travel time
Average travel charge is around $35

Got questions - Contact Us

Let's get in touch

Contact Us

Phone, email or contact form. However you reach out we'll get back to you.

Find Us

We are often out of the office, providing exceptional support to our customers.
If we can't answer the phone, please leave a message.

Phone

0800 10 26 46

Email

sales@pcsupport.co.nz

help@pcsupport.co.nz

accounts@pcsupport.co.nz

Opening Hours

Monday to Friday - When you need us

Saturday to Sunday - by appointment only

Public holidays - Yes! We're open but its by appointment only

send a message

Have you got questions? Fill in the form, and we'll get back to you as soon as possible. We try to answer all questions within a couple of hours, but we'll do our best to reply as quickly as we can.

Thank you! Your message has been sent.
One of our technicians will reply as soon as possible.
We try to reply within an hour, but we'll do our best.
Oops! Something went wrong while submitting the form.

bOOK A TECHNICIAN

Need help now? Choose a convenient date and time, and we'll be there.

what's everyone saying - testimonials

ITS ALL GOOD

TESTIMONIALS

Check out what our customers are saying about the service they received.

Julie B

August 2019

As always, I am delighted with the service from this team. Everything is always explained clearly, and in a language I understand. Thank you, Michael, and the team at PC Support.

Bruce M

August 2019

Mike was great it took about 2min to fix Thanks very much

Lois R

August 2019

He fixes everything, no probs

Grant T

August 2019

Mike was on time, friendly and thorough as usual. 👌

Ali W

July 2019

Mike is always so helpful and friendly. I appreciate the excellent service

Richard H

July 2019

Excellent service and explained everything in terminology that I could understand. Will use this service again.

Julie W

July 2019

You always provide the very best service

Lynda C

July 2019

It was so nice to have an IT person who understood a Techniphob, lovely patient man. Thankyou Mike